As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.
Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.
If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.
We typically prepare your order shortly after purchase and we will only have a limited window to help amend or cancel your order. Please contact us ASAP and we will confirm if we can process your request within 24 - 48 hours.
We typically prepare your order shortly after purchase and we will only have a limited window to help adjust your details. If you have an order with made to order jewelry and you haven't received a shipping confirmation email, we might able to adjust your shipping method or address. Please contact us ASAP and we will confirm if we can process your request within 24 - 48 hours.
You'll receive a shipping confirmation email with a tracking number and link once shipped.
Once your order ships out, we'll also send a shipping confirmation email which will contain a tracking link to track your shipment. Estimated delivery times will be provided via shipping carriers.
If you haven't received a shipping confirmation, your order may still be in production. Custom, made-to-order jewelry is handcrafted and well worth the wait! We specify the availability of each item in each listing description for your reference.
We advise allowing the postal carrier at least 24 - 48 hours from the date you receive your shipping confirmation email for tracking to update. If your package still hasn't moved, your local post office will have the best details about the whereabouts of your package.
Whoops-a-daisy! Contact us right away and we will cover the cost of returning your item to us so it can be repaired, replaced, exchanged, or refunded.
In the event that your card was charged, and you don't believe the order went through, it is likely that you are seeing a pending charge that will be reversed within a few business days. The reversal time is dependent on your bank.
Unfortunately, we are unable to apply discount codes to past orders and orders that have already been placed.
Unfortunately, we are unable to make price adjustments once orders have already been placed.
