Orders

The item says it’s available on Pre-Order. What does this mean? 
    Only selected products will be available for Pre-Order. The expected delivery period will be noted in the description of the product. Please familiarize yourself with the following Pre-Order terms before completing your purchase: 
    At the time you place your order, you will be required to pay the full price to secure your Pre-Order.

    Due to the pre-sale nature of this type of transaction, you should expect a delayed period between the purchase of the product & the actual delivery of the product.

    Delivery dates are subject to change & our customer care team will be in touch should there be any unexpected delays with your order. Standard return & exchange policies apply to all pre-orders.

    What happens if a sale item I purchased is further reduced?

    If an item is purchased at a sale price, no price adjustment will be offered should the item be further discounted regardless of the reason.

    What does Final Sale mean?

    Items that are marked “Final Sale” are not eligible for return. These items cannot be returned for refund or credit regardless of how much time has passes since purchase. All “Final Sale” items are marked as such on the product page.

    What if something I ordered arrived damaged?

    Whoops-a-daisy! Contact us right away and we will cover the cost of returning your item to us so it can be repaired, replaced or refunded.